Computer Security Software Tech Advice

What You Can Do If Infected By Malware / Virus

How do you know if you have spy-ware?

  • The computer has become slower.
  • Boot time dramatically increases.
  • Your home page has changed.
  • Toolbars appear that you didn't download.
  • Windows Update stops working
  • New Items suddenly appear in you favorites
  • You search engine changes


So where to from here.

Firstly if using Windows XP , Vista or 7 scan your computer with Windows Defender and Windows Security Essentials
If it has been disabled try and start it and scan your system.
Check if you have open ports on your system by going to GRC.com and go to ShieldsUP and running the program ShieldsUP
If it shows open ports that are a vulnerability ,then try and close these ports in your firewall setup.

Install and run what appears to be now the new favorite for spy-ware removal SuperAnti Spyware ,follow the installation instructions and leave at defaults.
Make sure you update the program before running.
Run this program in safe mode by rebooting your computer and pressing F8 as soon as the computer begins to start.
If successful at doing this you will be given options to start , choose safe mode.
Now run SuperAnti Spyware , action what it finds.

Then reboot your computer again into safe mode and run SuperAnti Spyware again , action what it finds and repeat until it finds nothing.

Next download and install Malware Antibytes run it again in safe mode, update it and do a full system scan.

Action what it finds.

So you have done all the above and done a full system scan with your anti-virus program and your computer is still not behaving properly.

REMEMBER there is no guarantee when removing spyware or virus's that you will be able to remove all traces.

This leads to the final solution , format and reinstall your operating system.

This is the only guarantee that you have that all traces will be removed.

When reinstalling put on SuperAnti Spyware and Adaware along with Windows Defender and your antivirus of choice.

 

How do you know if your computer has been infected with virus / malware ?

  • The computer has become slower.
  • Boot time dramatically increases.
  • Your home page has changed.
  • Toolbars appear that you didn’t download.
  • Windows Update stops working
  • New Items suddenly appear in your favorites
  • Your search engine changes

So where to from here.

Firstly if using Windows XP , Vista or Windows 7 scan your computer with Microsoft Security Essentials or your antivirus software you have installed.
If it has been disabled , which can happen when you have been infected ,try and start it & scan your system.

You could also try and run the Microsoft Malicious Software remover but the effective use of this will be on how long Windows Update has been stopped from working.

How To Run The Malicious Software Removal Tool

If it will not activate or run then you are definitely infected.

So what to do now?

You could try and install Malware Antibytes run it in safe mode, update it and do a full system scan.

Action what it finds.

So you have done all the above and done a full system scan with your anti-virus program and your computer is still not behaving properly.

REMEMBER there is no guarantee when removing malware or virus’s that you will be able to remove all traces.

This leads to the final solution , format and reinstall your operating system.

This is the only guarantee that you have that all traces will be removed.

When reinstalling install Microsoft Security Essentials 

Better still follow my rules for avoiding infection Virus Prevention

What About My Documents?

All being well you should be able to get your documents off your hard drive but really you should have been backing up. 

Richard Pascoe is a technology consultant & technology commentator for the media on FIVEaa , ABC Adelaide , PowerFM , 5MU , 7AD and 7BU and has been seen on the Channel 7 news , Channel 9 News , Channel 10 news and Today Tonight . Richard gives his opinions on Microsoft , Google , Apple and deals with personal computers , smartphones and tablets.

1 comment on “What You Can Do If Infected By Malware / Virus

  1. Once in a while, computer viruses get beyond our defenses. Maybe our anti-virus software is out of date or has been compromised by a particularly clever bit of code. Perhaps we clicked on a link by accident and activated a virus. Or someone else used our computer and downloaded some malware by mistake. If your anti-virus software is robust and up to date, you'll likely receive a message as the application scans your computer. That makes detecting the virus a breeze.

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