So you decide to buy a new portable hard drive , usb flash drive.
What is the first thing you should do?
Format the drive , that’s right wipe it as you have no idea what is on there and I know companies will try and put some sort of software that they claim may help you but from experience it is far better for you to NOT USE THEIR SOFTWARE.
In some systems it will be incompatible with the operating system , both Windows and Mac.
If you are using it as a backup then both Windows and Mac have built in backup programs and you could always buy a 3rd party program that will give you far less trouble than some out of date piece of software that shipped with that drive.