Computer Security

Locked Out Of Your Outlook / Hotmail / Yahoo / Gmail Account – What To Do

If you discover an issue with your Hotmail / / Yahoo account it is more than likely that your password has been compromised and you will have to change your password alongside of answering some questions about your account.

Your password should NOT be a word in the dictionary , the dogs name or similar.

This will hopefully enable you to get back in.

Your Hotmail / account is linked to your Microsoft account so the first thing to do is go through the steps of trying to change your password and or resetting your account by answering some questions about your account.

here are some links to assist:

Forgotten password or sign in problems

When you cant login to your Microsoft Account and you need to reset 

I Cannot Access My Gmail Account

Google Security Checklist

Lastly when this is done , turn on 2 factor authentication , which means you will supply Microsoft with a mobile phone number so they can text you an access code.

Microsoft 2 factor authentication

Lastly choose a good password , not one out of the dictionary

Password tips from Adelaide TechGuy


if you are having issues with your Yahoo Account here is a link that should help.

Yahoo – Unable to sign into my account

Remember the same principles apply with passwords as above 



Richard Pascoe is a technology consultant & technology commentator for the media on FIVEaa , ABC Adelaide , PowerFM , 5MU , 7AD and 7BU and has been seen on the Channel 7 news , Channel 9 News , Channel 10 news and Today Tonight . Richard gives his opinions on Microsoft , Google , Apple and deals with personal computers , smartphones and tablets.

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