If you are of the people that are having issues with connecting to the internet here is a step by step guide supplied by Telstra that will hopefully get you back online. Some points to note : However : when you have done the following REMEMBER :it can take up to 20 minutes for the fix to work ( BE PATIENT ) If your modem is 2 – 3 years old you maybe better off buying another modem , as the fix may not work with some older modems. I have spoken to a couple of customers and THE QUICKEST WAY TO GET YOU BACK ONLINE IS TO BUY A NEW MODEM OR WAIT FOR ONE TO BE DELIVERED. If you need a new modem as the reset has not worked go into a telstra store and fill out the form and one will be sent to you. You may have to wait up to an hour to get through to the call centre – be patient Step-by-step guide to reconnecting Telstra TG587, TG797, TG799 modem started by Yannick yesterday If you have a TG587, TG797, TG799 modem that has not reconnected to the network after a restart, please follow these following… Read More
Continue ReadingAdware On Your Computer – Website Ownership – Crap App Of The Week
Do You Own Your Website Make sure you are the owner of your website. Check on :Who Is What Is Adware ? Adware is unwanted software that uses undesirable methods to get installed on your computer, and then changes the behavior of your web browser , whether it is Internet Explorer , Firefox , Google Chrome or Safari Adware will put 3rd party ads into web pages, cause pop-up windows or tabs to open to advertising sites and alter your home page and or search engine. Adware may sound like malware but there are big differences. Adware has not been documented to involve keylogging, back doors or any other such malicious activities just unwanted advertising. That is why most anti-virus software does not detect most adware. Where did it come from? From an installer for some app you downloaded from ” certain sites” This may be a site like Download.com or Softonic, or a site offering streaming of “free” videos, or from a piracy site or torrent, or something else similar. So What Is Malware? “Malware” is short for “malicious software” – computer programs designed to infiltrate and damage computers without the users consent. “Malware” is the general term covering all the different types of threats to your computer safety… Read More
Continue ReadingRouter Issues – Security – Internet Connection Problems
If you cannot connect to the Internet and you have an ADSL connection it can be the modem – they do not last forever. Some modems are a security risk which can transmit your data without you knowing. Click this link to the right to test the security of your router: TEST YOUR ROUTER. Look at the lights on the modem , there is an ADSL light on there ( Phone Symbol ) , no light , no phone line , no internet Know your login to the internet which comes from your isp and your password as you may have to logon to the router. Be aware that most ISPs other than Telstra will not be able to test your phone line and this can take up to 48 hours Make sure you have security on your modem for wifi – Routers And Security Change the login for your router from the default – most people never do this Learn how to login to your router and check for updates Be aware that some ISPs will attempt to charge you to send someone out to diagnose your internet connections
Continue ReadingContacting Your ISP – Make Sure Your Details Are Up To Date
When you sign up with an internet service provider you need to make sure that the account has the appropriate contacts on it.If it is done through a business make sure that say a receptionist or someone appropriate is also put down as a contact.Home owners should make sure that both husband and wife and in some cases their children ( if older ) are put down. The reason is that if there is a fault with the internet ISPs will only talk to the designated people listed and if they have to report a fault then they will only do that after getting authority from a listed customer or contact on the account.
Continue ReadingLost Your Connection To The Internet
So your internet connection has stopped working , lets have a look at the issues surrounding this and try to come up with some solutions.
Firstly let's assume you are on ADSL and have a router.
Check all the lights on the router , is there an internet light on.
If there is no internet light on you will have to log onto your router to check if your user name and password has disappeared , this happens occasionally when repair people work on the exchange or you have accidentally reset the router.
If the password and user name is there but the service is down in your router's service page contact your isp as it can be a problem at their end.
In summary here is a checklist
- Check the username and password in the router
- Check the router for lights and power ( when they stop working , they stop working )
- Check all wires
- Remember the reset button or hole on the back ( the paperclip is your friend but only insert for a couple of seconds , any more than 10 and you can reset it back to the factory settings)
- Remember to restart the router after making any adjustments after you have saved your settings
- Remember to restart your computer
- Remember to have a copy of all instructions
- Remember to spell out your password if you have to the ISP , who may or may not be proficient in English
- Work through all problems , one at a time
Internet Issues – Reset Your Internet Browsers
If you are experiencing problems with your internet browsers , add ons , pop ups etc , it maybe time to reset them back to their default state. On Windows computers , Internet Explorer is an important part of making sure that things run right as it contributes to making Windows Update work properly. But what happens when Internet Explorer stops working? You may need to reset Internet Explorer to its default settings so that it begins to work again. Remember that Windows Update not working can be a sign that you may have a malware infection. So how do you reset your browsers? Internet Explorer Close all Internet Explorer and Windows Explorer windows that are currently open.Open the Control Panel , find and open – Internet OptionsClick the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.You should do this.When Internet Explorer finishes applying default settings, click Close, and then click OK.You can also do this through the Control Panel and Internet Options.Your changes will take effect the next time you open Internet Explorer. Firefox… Read More
Continue ReadingFix Your Web Browser If Things Aren’t Running Right
If you have picked up a malware / virus infection this can damage your Windows system files and other settings. Malware infections can modify your Web browser’s homepage and the connection settings which reinfect your computer. This can also cause pop up adverts to appear , interrupt browsing, and generally annoy you. So what do you do? Before you start your Web browser you need to check your homepage and connection settings of your computer. Go to Start, Control Panel, and open Internet Options. Find your Home Page settings, and make sure that it’s not a site you did not set. Then go to the Connections tab and click the LAN settings button. Select Automatically detect settings next, unless your work or ISP requires a proxy. Then reset Internet Explorer – Click Here For Instructions For instructions on returning Google Chrome, Firefox, Safari and the others to their default settings – Click here For Instructions
Continue ReadingWindows Or Mac You Should Be Using Google Chrome
The new version of Google Chrome Version 17 which is the best version they have released yet. It will pre render pages as you type in the url so that the site appears to come up quicker than before. It is also more secure as it will scan . exe files ( executable) to see whether it is malicious . With a Google account you can also log in and then your bookmarks will be automatically synched across computers that you use Google Chrome on. This should be your Internet Browser of choice currently with Firefox the next choice and if on Windows , Internet Explorer
Continue ReadingHow To Clear Your Internet Browser History
Click Start on the desktop.
Go to Settings.
Click Control Panel.
Double-click Internet Options.
Make sure the General tab is selected.
Click Clear History in the History box.
Click OK when it asks if you want to delete all items in your history folder.
Click OK at the bottom of the General box to exit.
Open your browser and click "Tools" at the top of the screen.
From the sub-menu, choose "Clear Private Data."
Put a check mark next to "Browsing History" in the pop-up menu. Select any other items that you'd like to clear, such as your download history or saved form history.
Deselect any check marks next to any items that you do not wish to clear. Click "Clear.
RegistryClick on "Start" and then "Run."
Input "regedit.exe" into the "Run" text box and hit "Enter" to open the registry editor.
Navigate to the following location: HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerTypedURLs.
Click on each URL that you wish to delete and hit the "Delete" key to remove it.
Close the Registry Editor when you are done by clicking on the "X" (close) button located in the top right corner of the Registry Editor window.