10 Computer Retail Traps

This post was written with “tongue firmly planted in cheek” but these things still go on today in the industry and in Adelaide and are examples of poor advice and service that you could experience. 1. Shoddy Service: You drop off your laptop to get a new battery and it is still there after 6 months (It has happened) 2. Paying An Unnecessary Price: You are asked to pay a premium price to get your computer looked at when getting repaired and be bumped “up the queue” 3.Buying Something You Don’t Need: You buy a new computer and are pressured into buying antivirus software, so the store gets a commission.(Do some reasearch and amke an informed choice) 4. Ducking The Issue: You are told “we will contact you when your computer is ready” and get no answers until you ring them, then the technician is out at lunch, so you fail to get an adequate explanation of your computers issues. 5. Awful Advice: The salesperson basing their selling techniques on what they use not what you may need. 6. Getting You In: “Yes you can reserve a new widget, which comes out on Friday”. When you arrive on Friday you… Read More

Continue Reading

Lets Get Email Under Control

Now is the time to getting email under control TIME SAVING SOLUTIONS Action Your Email If an email has sat in the inbox for a long time with a request ,a short response to the sender along the lines of “Do you still need this?” is appropriate. If you don’t have an answer to an email just say so “ I don’t know” If you will never respond to the email , if it is old (more than a week or 2) just delete it or answer it but do something. Use filters & folders in your email program for low priority emails that can be actioned , read or deleted at a later date. The use of filters is not just a “set and forget process” and needs to be tweaked over time which will ultimately save you time. The basic filter is whether an email can be deleted immediately or archived for later (Done on receipt of the email) Then on a set time go through your filtered emails and see what you missed Delete , this is the hardest thing to do and is usually based on some set criteria Is there an action task with this… Read More

Continue Reading

How To Clear Your Internet Browser History

Click Start on the desktop.
Go to Settings.
Click Control Panel.
Double-click Internet Options.
Make sure the General tab is selected.
Click Clear History in the History box.
Click OK when it asks if you want to delete all items in your history folder.
Click OK at the bottom of the General box to exit.

Open your browser and click "Tools" at the top of the screen.
From the sub-menu, choose "Clear Private Data."

Put a check mark next to "Browsing History" in the pop-up menu. Select any other items that you'd like to clear, such as your download history or saved form history.
Deselect any check marks next to any items that you do not wish to clear. Click "Clear.

RegistryClick on "Start" and then "Run."
Input "regedit.exe" into the "Run" text box and hit "Enter" to open the registry editor.
Navigate to the following location: HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerTypedURLs.
Click on each URL that you wish to delete and hit the "Delete" key to remove it.
Close the Registry Editor when you are done by clicking on the "X" (close) button located in the top right corner of the Registry Editor window.

Continue Reading

How Do I Find My Duplicate Files?

We all have lots of files on our computers and sometimes we have lots of the same files – duplicates.

Well here are 3 software solutions that will scan your computer and look for duplicate files , but be warned that you need to read the instructions before running the software.

Duplicate Cleaner 

Duplicate Cleaner

Exact Duplicate Finder

Exact Duplicate Finder

Clone Spy

Clone Spy


Continue Reading

Accidentally Deleted A File And You Would Like It Back


So you have accidentally deleted a file from your computer and you would like to get it back.

Then try Recuva , software from  Piriform.

Recuva will scan your system and attempt to recover the file that you have deleted from your Windows computer , MP3 , recycle bin , didgital camera card.

Best of all it's free.

Here is a review of Recuva from Tekzilla


Continue Reading

What Are The Details Of My Computer


You may be asked sometimes to give information about your computer to someone who is remotely repairing it or giving you advice.

So what should you know.

Firstly what operating system are you running? Is it Windows XP , Vista or Windows 7.

How much ram / memory do you have installed? 256mb , 512mb , 1GB , 2 GB and so on.

How big is the hard drive you have and do you have more than one hard drive installed.

Do you have Windows update turned on ?

You can usually find this information if you go to start , accessories , system tools , system information

You could also run the  Belarc Advisor.

Once installed Belarc Advisor will show you all your installed software and hardware , Missing Hot Fixes from Microsoft , your antivirus status and more.
This is for Windows only and your information is displayed in your web browser.

Continue Reading

Networking Issues , Ideas and Solutions


Having networking issues ?

Just remember that up until a few years ago you had to have undergone a university course to have a grasp of the complexities of networks and networking.
There is a great site that can solve and explain a lot of the issues.
Practically Networked
The Troubleshooting and Tutorials section dispenses gives good advice at solving a lot of issues.

One of the biggest tips for networking windows computers is ensuring they are all in the same workgroup name.

Windows XP always had MsHome as there workgroup name but Windows Vista and Windows 7 has " workgroup"

Changing the Workgroup name in Windows XP will allow the networking and sharing of files.

Continue Reading

What Is A Broadband Connection And Look At Your Plan?

I have been seeing a lot of people lately saying their connection is quiet slow. If you are on a wireless usb connection with certain internet providers ( Vodaphone , Virgin to name just a couple) you will indeed have slow internet and is no match for a ADSL2 connection which comes through your phone line. If you want a Mobile Broadband solution I currently recommend the mobile solutions from Telstra for speed and reliablity. However there are certain internet providers that do not notify you if you can swap plans to a faster speed when you are on a ADSL connection. Check what plan you are on. There are some providers that still have people on a 256k to 64k plan and claim this is broadband. This is not broadband and in most cases a simple contacting of your ISP can rectify this within the day and put you on a realistic speed ,3MB plus. The reason is that you have not checked with your ISP and they in most cases seem quiet happy to leave you on an “old ” plan and with some ISPs moving your plan can actually result in a decrease in your bill.

Continue Reading