Contacting Your ISP – Make Sure Your Details Are Up To Date

When you sign up with an internet service provider you need to make sure that the account has the appropriate contacts on it.
If it is done through a business make sure that say a receptionist or someone appropriate is also put down as a contact.
Home owners should make sure that both husband and wife and in some cases their children ( if older ) are put down.

The reason is that if there is a fault with the internet ISPs will only talk to the designated people listed and if they have to report a fault then they will only do that after getting authority from a listed customer or contact on the account.

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