Latitude Cyber Incident

Digital payments and lending firm Latitude Group Holdings Ltd has admitted a hacker has stolen the personal information of up to 15 million customers – in one of the most significant hacks of an Australian company this year.

Latitude provides consumer finance services to Harvey Norman, JB Hi-Fi, The Good Guys, Apple and recently signed up David Jones, and operates a buy now, pay later service called LatitudePay.

The data, which was stolen on 16 March, includes the driver licence numbers of 7.9 million Australian and New Zealand customers.

The company said around 53,000 passport numbers were also stolen in the attack, while less than 100 customers had a monthly financial statement stolen.

A further 6.1 million records dating back to at least 2005 were also stolen.

Other information stolen includes some but not all of the following personal details: name, address, telephone number and date of birth.

So what to do ?

  • Monitor what Latitude are telling you – follow up with them , try and be proactive
  • You will need a new drivers license if you are one of the 7.9 million
  • If you used a password with your Latitude account , you will need a unique new password for the latitude account and if you used that original Latitude password elsewhere ( on multiple sites ) you will need to change the password on those sites
  • You will get more spammy phone calls and texts

Latitude have a dedicated page to assist customers which can be found here : Latitude Cyber Incident

Leave a Reply