Occasionally people will get issues with their keyboards or mice
Logitech – Microsoft keyboards and mice will usually work when you plug them in via usb or via bluetooth when you plug in the Bluetooth dongle ( plug the dongle in at the front of a computer tower if you use one)
Windows 10 will go out and get the basic software for you so that they work but often there will be issues – mice not working quickly , keys on the keyboard slow or not working
Head over to the manufacturers site , Logitech or Microsoft and do a search for software for them , install it on your computer – Windows or Mac – it can make all the difference.