Appointments – Contact Richard Pascoe

Need assistance with your computer or IT issues? Whether it’s for your home or business, I’m here to help with personalised appointments that cater to your needs.

CONTACT INFORMATION

APPOINTMENT CANCELLATION: If you need to cancel an appointment, send a text to 0419 829 145.

PREPAY EMAIL – PHONE SUPPORT: Looking for answers to your questions via phone or email? Explore our PREPAY OPTIONS for email and phone support.

SUPPORT THE SITE: Found an answer on my site? Consider SUPPORTING ME for providing valuable solutions.

COLLECTION POINT IN THE CBD: You can drop off your computer at a designated Collection Point in the CBD for convenient pickup. Call for details, especially if you’re located at a distance or in the country.

RADIO: Yes, you hear me on the radio, but I’m not just on-air. I visit homes and businesses. Note that most radio segments are recorded before 9 in the morning, and the rest of my day is dedicated to serving clients.

SERVICES OFFERED:

MICROSOFT -WINDOWS ISSUES:

  • Windows 11, 10, 8, 7
  • New computer setup, data transfer, software installation, and security configuration
  • Microsoft Office setup and troubleshooting
  • Internet issues

APPLE ISSUES:

  • iMac, MacBook, iPad, iPhone
  • New computer setup, data transfer, software installation, and security configuration
  • Software and services, including iCloud and iTunes

SCAM ISSUE RESOLUTION

  • If you have fallen victim to a scam , your financial instituition will require your devices – computer , smartphone , tablet and accounts to be checked and cleared.

GOOGLE:

  • Android, Tablets, Smartphones, Gmail
  • Security setup for accounts

VIRUS / MALWARE REMOVAL

PASSWORD RECOVERY – CONDITIONS APPLY

STOP REMOTE ACCESS:

  • Prevent scams by securing computers (Windows or Apple) to block remote access software while maintaining functionality.

HARDWARE:

  • Computers – Printers – Network – WiFi
  • Get a quote on a new computer built to your specifications.

PRESENTATIONS AND OR TRAINING:

  • One-on-One or group training – presentations

SOCIAL MEDIA :

  • Explanations and setup for platforms like Facebook, X, etc.
  • Security settings for social media

EMAIL:

  • Setup and training – fixing when it does not work
  • Access on mobile devices
  • Assistance with junk emails

PHOTOS:

  • Access on all devices
  • Backup solutions