Smartphone Repairs – The Questions To Ask

So you have broken your smartphone ( maybe broken the screen ) and it needs to be repaired what do you need to ask and do to get a satisfactory outcome.

First I hope you backed it up.

If it is an iPhone the first point of call should be an authorised repairer – if its a Samsung late model phone a Samsung Repair Centre if not you need to ask a few questions.

  • Do they have experience in doing what is required for your smartphone – can they repair the screen – can they repair or replace the fingerprint reader
  • If there is an issue after the repair , say the phone does not boot correctly or worse still does not work , what will they do about it

I have been contacted by several people who have been left with ” bricks” after trying to get a cheap price for repairing their smartphones.

If you are unsure whether you are backing up your devices and computers correctly please contact me to make an appointment

Author: Adelaide Techguy

Richard Pascoe is a technology consultant & technology commentator for the media on FIVEaa , ABC Adelaide , PowerFM , 5MU , 7AD and 7BU and has been seen on the Channel 7 news , Channel 9 News , Channel 10 news and Today Tonight . Richard gives his opinions on Microsoft , Google , Apple and deals with personal computers , smartphones and tablets.

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