So you have broken your smartphone ( maybe broken the screen ) and it needs to be repaired what do you need to ask and do to get a satisfactory outcome.
First I hope you backed it up.
If it is an iPhone the first point of call should be an authorised repairer – if its a Samsung late model phone a Samsung Repair Centre if not you need to ask a few questions.
- Do they have experience in doing what is required for your smartphone – can they repair the screen – can they repair or replace the fingerprint reader
- If there is an issue after the repair , say the phone does not boot correctly or worse still does not work , what will they do about it
I have been contacted by several people who have been left with ” bricks” after trying to get a cheap price for repairing their smartphones.
If you are unsure whether you are backing up your devices and computers correctly please contact me to make an appointment