As We Head Into Christmas Lets Talk Consumer Rights

As we head into the Christmas period we may have to return electronic goods and we always wonder ” What Are Our Rights “? Choice conducted an investigation at Australia’s major electronics retailers to discover what they actually new about consumer rights. Consumer law And Extended Warranties Australian retailers on the whole failed as 85% of sales staff had little to no understanding of their obligations under Australian consumer law. Choice posed as customers inquiring about the return of big ticket items.  Do You Need An Extended Warranty ? Goods are expected to operate for a reasonable length of time , however every staff member that Choice spoke to attempted to sell an extended warranty , despite the fact that Australian retailers can’t impose an arbitrary period on when warranty support is available. “Salespeople also downplayed the store’s responsibility should a big ticket item cease to function after the manufacturer’s one-year… Read More

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