Internet issues – How Old Is Your Modem / Router

If you have internet connection issues constantly and are turning your modem/router off constantly ( even once a week ) to get a connection back , I may have a solution for you. It maybe time for a new one. Yes you should check with your ISP if the line is ok but having to turn it on and off all the time could be a sign you need a new one. I should also say that the average life of a modem/router appears to be about 2 years and remember these are just ” dumb ” computers. You should also check for any updates to these by logging in and checking for any updates

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Lost Your Connection To The Internet

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So your internet connection has stopped working , lets have a look at the issues surrounding this and try to come up with some solutions.

Firstly let's assume you are on ADSL and have a router.

Check all the lights on the router , is there an internet light on.

If there is no internet light on you will have to log onto your router to check if your user name and password has disappeared , this happens occasionally when repair people work on the exchange or you have accidentally reset the router.

If the password and user name is there but the service is down in your router's service page contact your isp as it can be a problem at their end.

In summary here is a checklist

  • Check the username and password in the router 
  • Check the router for lights and power ( when they stop working , they stop working )
  • Check all wires
  • Remember the reset button or hole on the back ( the paperclip is your friend but only insert for a couple of seconds , any more than 10 and you can reset it back to the factory settings)
  • Remember to restart the router after making any adjustments after you have saved your settings
  • Remember to restart your computer
  • Remember to have a copy of all instructions
  • Remember to spell out your password if you have to the ISP , who may or may not be proficient in English
  • Work through all problems , one at a time
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Wireless Router Security , It’s Up To You

So you have a Wireless Router and you don’t want your neighbour or anyone else taking your bandwidth or accessing your router. What do you do ? Log onto your router.This is usually done by opening up a webpage when your wireless router is connected to your computer and entering a url. For example Linksys is 192 .168.1.1 For other brands of routers consult your user manual or just do a google search. Once you are in your router you need to access the wireless security tab. You will then have to log on as an administrator The user name and password to access the administrator will be with your paperwork for the router , if you have misplaced it try this site Default Router Password You then need to set it to WPA2 and give it the appropriate password or passphrase , WPA2 is now the standard as WEP is… Read More

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