Suddenly you begin to have issues with your online email account and are unable to access it or discover it is sending out spam emails and wonder what could have gone wrong.
The overwhelming issue is going to be your password with these accounts and especially when you have a password that contains a word from a dictionary.
Somebody / something will have taken over your account and you need to rectify the issue.
The links below should assist you in resolving the issue.
Do not employ a third party to do this as this will be a scam as well as the video below will show.