Computer Repair Adelaide Tech Advice

Internet Connection Issues – Here Are Some Tips

So your Internet connection has stopped working or your internet has dropped out and you are about to spend a great deal of time with your ISP support on the phone , here are some steps to take before you make that support call.

So your Internet connection has stopped working or your internet has dropped out and you are about to spend a great deal of time with your ISP support on the phone , here are some steps to take before you make that support call.

Look at your router

Is the “ phone light on “- this means the router is talking to the exchange , if it is flashing there maybe an issue

Is the internet light working – if not you may have to reenter your settings

  This means logging onto your router and checking that your settings are still there

This is done by opening up a blank webpage and entering in an address or a series of numbers then a user name and password – check your routers instruction manual for details or maybe do a Google Search on your smartphone.An address example is 10.0.0.1

Learning how to do this can save you hours of time on the phone

If your router is more than a few years old you may need a new one

If your wireless stops working on your laptop , plug an Ethernet cable from the laptop straight into the router to see if internet is still available

On your laptop , learn how to make sure your wireless is switched on

Do not ring your internet service provider if you cannot get onto Facebook , your online email account such as Google , that is not their job , that’s a problem at your end

Finally : Have you turned it off left it for a minute then turned it back on

Richard Pascoe is a technology consultant & technology commentator for the media on FIVEaa , ABC Adelaide , PowerFM , 5MU , 7AD and 7BU and has been seen on the Channel 7 news , Channel 9 News , Channel 10 news and Today Tonight . Richard gives his opinions on Microsoft , Google , Apple and deals with personal computers , smartphones and tablets.

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