I have seen several Windows computers running Windows 10 lately that are experiencing issues.
The common theme has been that they have not kept up to date with their updates and are running an outdated version of Windows 10
Users can experience this when they have become infected or a program on their computer , usually an antivirus has blocked Windows Update.
So how do you know what version of Windows 10 you are running.
Open Settings – go to System – go to About – then down the bottom of the screen you will see Windows Specifications
The current version is 1803
Past Versions are numbered