The Last Time I Pre-Order A Product From Microsoft

June 17, 2017 Adelaide Techguy Computer Repair Adelaide, Microsoft-Windows, Radio Segments, Reviews DHL, Microsoft, Startrack, Surface, Surface Laptop

Surface laptop I talk and write about tech for a living and buy all the new products that I consider people , listeners and clients will want to know about.

So back in May I ordered the Surface Laptop , Microsofts new product and waited for this week to arrive.

The Surface laptop went on sale on Friday in major stores such as Harvey Norman and is available but my Surface laptop was nowhere to be seen , it had arrived in Adelaide at DHL early Friday morning and was forwarded for delivery as the screenshot will show.

So late friday afternoon I went to the DHL facility in Adelaide to ask if I could pick it up as according to the paperwork it should have been there to be told that they do not deliver to my area and had passed it off to StarTrack and it would hopefully be there by tuesday.

According to my advice on my Microsoft account it however was still with DHL.

Delivery Receipt for Surface laptop

So I sit and wait.

You preorder a product to get it on a particular day – release day – Apple do this very well – never had an issue with Apple and their deliveries.

Microsoft you are making great products but your delivery to clients needs work , a lot of work , there is also nowhere on the account page to question my delivery with Microsoft so if it does not arrive I would descend into call-centre hell.

So this is the last time I pre-order a product from Microsoft for delivery , unless things change dramatically.

As the song in the video says in the video below ” you’re the one that I want ” but I will have to wait a bit longer ” – thanks Microsoft , thanks DHL , thanks Startrack

Stop Downloading The Mystery Solution To Fix Your Computer

May 24, 2017May 21, 2017 Adelaide Techguy Software, Tech Advice Apple, Computer Repair Adelaide, Microsoft, Programs, Windows

Many people over the years would have looked for a program on the internet that will ” hopefully ‘ fix the issues on their computers.

These programs maybe something like:

Speed up my browsing
Speed up my pc
Registry Cleaners
Clean up my browser
Cookie Cleaner – internet not the biscuit

These programs will promise the world but will not deliver and your computer is FAR BETTER OFF by getting rid of these programs.

Many of these programs will also bring in malware when installed.

If you have an issue these programs will not help and for those that tried to install Windows 10 but did not succeed , in many cases it was because one or more of these programs were installed.

Windows or Apple it does not matter as many on the Apple side tried Mackeeper which should not be downloaded.

Do You Know Your Date Of Birth ?

February 28, 2017May 5, 2017 Adelaide Techguy Tech Advice 2 factor authentication, Apple, dropbox, Google, Microsoft

With online accounts you are required to fill in your date of birth , now many people decide to “cheat” and that is where you can encounter issues if you get locked out of your account.

If you have to get back into your account and you cannot remember the date of birth you entered or you enter your “true ” date of birth , you will not gain access to that account.

So my advice is , enter the true date of birth and turn on 2 factor authentication where you give your mobile phone number to the online account , then if someone tries to access your account you will receive a message but unless they have the code that is on your mobile , they will be unable to gain access.

2 factor authentication should be turned on for as many as you can but as a guide:

Google
Apple
Microsoft
Dropbox

In The Online World Your ID Is Important

February 7, 2017May 5, 2017 Adelaide Techguy Apple-iOS-OSX, Computer Repair Adelaide, Computer Security, Google-Android, Microsoft-Windows Email, Gmail, Google, Microsoft, Password

Whether you have an Apple account for your Mac , iPad , iPhone or a Windows device or a Google account your ID to log in is important and something you should know , remember and manage when necessary.

All of these require:

An email address
A password
In some cases a recovery email address
A mobile phone number for 2 factor authentication – you really should do this they will not spam you

If you decide for a reason to change your email address which is linked to any of the accounts above , you need to make the change to your IDs before you make the change to your regular email address as if things go wrong you may lose access to that account or have to jump through some hoops to get back in.

Learn how to logon to these accounts and check your details.

Android users take note , you have a Google Account – a gmail address – learn how to access it on a computer.

Apple devices are tied to your Apple ID

Microsoft users need it for Windows 10 , Office 365 , Outlook.com , Hotmail

IDs can be checked at:

Google Login

Apple ID

Microsoft Account

Is Someone Else Using My Microsoft Account ?

January 8, 2017May 5, 2017 Adelaide Techguy Computer Security Computer Security, Microsoft

Do you have a Microsoft account , Hotmail account or Outlook.com ( the online email account service from Microsoft) and wonder if someone else has access to your account ( they may know your password).

First log onto your Microsoft account at Microsoft Account

Then look for your Recent Activity Page